Privacy Policy

ITINProf ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide when using our services at itinprof.com.

Information We Collect

We collect information that you voluntarily provide when applying for our ITIN service, including your full name, email address, phone number, passport issuing country, and other details necessary to prepare your ITIN application. We also collect payment information processed securely through Stripe, though we never store your full card details on our servers.

We may collect technical data such as your IP address, browser type, and device information automatically when you visit our website. This information is used for security, performance monitoring, and to improve our service.

How We Use Your Information

We use the information we collect to prepare and submit your ITIN application with the IRS, communicate with you about your application status, process payments, provide customer support, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing

We share your information only with parties that are essential to delivering our service. This includes IRS Certified Acceptance Agents who prepare and file your application, Stripe for payment processing, and email service providers for transactional communications. All third parties are bound by confidentiality agreements and applicable data protection laws.

We may also disclose your information when required to do so by law, court order, or in response to a valid government request.

Data Security

We implement industry-standard security measures to protect your personal information. This includes 256-bit SSL encryption for all data transmission, secure cloud storage with access controls, regular security audits, and strict internal access policies. Despite these measures, no transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain your application information for a period of seven years following the completion of our service, which is consistent with IRS record-keeping recommendations. You may request deletion of your account data after this period by contacting us directly.

Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data subject to legal retention requirements, and withdraw consent where processing is based on consent. To exercise any of these rights, contact us at [email protected].

Cookies

Our website uses essential cookies to function correctly and maintain your session. We do not use tracking or advertising cookies. You can configure your browser to refuse cookies, though this may affect certain functionality of our site.

Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at [email protected] or write to us at our registered business address.