Terms of Service
Last updated: January 1, 2025
These Terms of Service govern your use of the ITINProf website and services. By accessing our site or purchasing our service, you agree to be bound by these terms. Please read them carefully before proceeding.
Services Provided
ITINProf provides ITIN application preparation and submission services through a network of IRS Certified Acceptance Agents. Our service includes collecting your application information, preparing Form W-7, coordinating identity verification with a Certified Acceptance Agent, submitting your application to the IRS, and following up on your application status.
We are a document preparation and filing service. We are not a law firm and do not provide legal or tax advice. For specific tax or legal questions, we recommend consulting a qualified tax professional or attorney.
Eligibility
You must be at least 18 years of age to use our service and must provide accurate, complete, and truthful information. You warrant that you are applying for an ITIN for a legitimate tax purpose as defined by the IRS and that the documents and information you provide are genuine.
Payment Terms
Payment of the service fee is required before your application is processed. All payments are processed securely through Stripe. Prices are listed in US dollars and are subject to change. Once payment is made, the service fee covers all standard processing steps through to IRS submission.
Processing Times
We aim to prepare and submit your application within 7 to 10 business days of receiving all required documents. The IRS independently determines how long it takes to process your application, typically 7 to 11 weeks. We make no guarantees regarding IRS processing times, as these are entirely outside our control.
Client Obligations
You agree to provide accurate and complete information, respond promptly to requests for additional documents or clarification, and maintain a valid email address throughout the process. Delays caused by incomplete information, unresponsiveness, or inaccurate documentation are not the responsibility of ITINProf.
Refunds and Cancellations
Please refer to our Refund Policy for full details on when refunds are available. In general, refunds are provided if the IRS rejects your application for reasons within our control. No refund is available once your application has been successfully submitted to the IRS and accepted.
Limitation of Liability
ITINProf's liability is limited to the amount you paid for our service. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our service or any delay or decision made by the IRS. We are not liable for losses resulting from information you provided that was inaccurate or incomplete.
Intellectual Property
All content on this website, including text, design, and code, is the property of ITINProf and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without prior written permission.
Governing Law
These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration or in a court of competent jurisdiction in the United States.
Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our service after changes are posted constitutes your acceptance of the updated Terms.
Contact
For questions about these Terms, contact us at [email protected].